1.3
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Product or Service Quality
Staff
Value for money
Website
0 comments

November 9th 2016I bought a ticket through Explore Trip.Two days after I had to cancel my trip, I contacted Explore Trip November 11th, they asked me to pay a 100$ cancellation fee.

I did, they promised me to return my money minus 350$ within 3-4 business weeks directly to my account. After 4 weeks I started to asking, the only answer that I got is I have to check my account from wonderful lady called Alina)) Today it's April 13th 2017 and I still didn't get my money back. However they sent me beautiful Refund Invoice from company called Skylink Travel Inc.

(New York 15 W.36th Street 4th floor New York, NY 10018), but not my money...

Review about: Exploretrip Flight Booking.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $735.

Preferred solution: Full refund.

I liked: Website.

I didn't like: Customer service, Refund policy.

Had an Experience with Exploretrip?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like