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DO NOT DO BUSINESS WITH EXPLORETRIP. I booked 6 tickets to Lima Peru on a Wednesday for $625 each ticket. I get an email confirmation from them immediately. But 2 days later on Friday evening I get another email from ExploreTrip saying I in fact don’t have the...
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1.0
#1237896
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“Do Not book with Explore Trip. The worst service i haved faced ever in my entire experience. I have booked a flight ticket which shows free of cancellation, and i called a representative and asked him i am trying to book so and so flight , can i cancel it any time ?...
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#1236181
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We recently booked a flight through ExploreTrip from NYC to Sao Paulo in Brazil. They confirmed the flight, so we went ahead and booked other flights inside Brazil. The next morning, ExploreTrip sends us an email saying that they need the following documents in the...
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#1220904
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Simple, boiler room operation, no oversight, lying and scamming. Extremely incompetent and I submit all the extra charges are going into their own pockets. Fraud by deception. 20 hours on the phone, continuously. Days later still no plane tickets after flight was...
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1.6
I didn't like
  • Worst travel related experience in my life
#1218125
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I have my experience below, this is an email I sent to their "escalation department" because they told me they don't have managers. "I am emailing you due to a customer service representative discussing with me in a non-professional manner my issue with my insurance...
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1.5
Foster City, California
I liked
  • Price
I didn't like
  • Disrespectful
  • Poor customer service
  • Lack of information
#1216877
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I tried booking a flight with this company last night and they sent me an email telling me my card was declined so I rang customer care to try book it again as I thought maybe I entered my card details wrong. A man called Alam answered and I gave my card details again...
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1.0
I didn't like
  • Will never use
#1201321
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I am a disappointed customer because I found out this company is full of lies and cheatings. In the middle of 2017, I booked a ticket to some other country. For all kinds of reasons, I had to reschedule my ticket. At the beginning, they told me there is a 12-month...
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1.0
I didn't like
  • Customer service
  • Service
  • Lied to me
#1172305
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My boyfriend was trying to book a flight through them and did so. He then wanted to cancel the flight and made me call to cancel. We booked the flight 16 hours beforehand and was told I would be charged $50 to cancel and had to agree to an email to do so. My young and...
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1.0
Guilford, Vermont
#1154818
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Don't waste your time and your money, these guys are con artists and scammers. I booked a flight with explore trip one month in advance of the departure date. When I attempted to check in the day of the departure, I was told by the airline explore trip had cancelled my...
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1.0
I didn't like
  • Scam
  • Service
  • Unauthorized charge
#1147664
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I should have read the reviews before booking with exploretrip.com Our trip to Miami from Va(for two people) through them on AA cost me $671.20 when it should have cost $356.08!! I called AA to check on the price stated on the ticket to see if it was correct as it was...
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I didn't like
  • Being scammed
  • Will never use
#1141007
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