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I booked a trip with this company. I spoke to a guy called Noah and he told me the planes fare include 2 checked in baggages. Right after booking, l decided to read their reviews. Its shocking how many negative reviews has been posted. Any ways thank you to every one...
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Anonymous
Anonymous

QUOTE : "Right after booking, l decided to read their reviews". Ummm, try reading them BEFORE engaging sketchy companies. I don't understand why anyone entrusts anything to th...

1.0
#1450274
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ExploreTrip - DO NOT USE THIS SITE.

DO NOT USE THIS SITE. they have charged my card and never issues my flight ticket. They claim that I had to send authorization for usage of my card over email which we know it is not secure. Worst part is that my card got charged anyway even though they were still waiting for a verification process. call center agents were not helpful at all and even supervisor hang up on me while we were still in dispute. Will not recommend this site to anyone.
1.0
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Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I didn't like
  • Charged without tkt
#1435783
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Today, Christmas Eve, my Grandfather passed away while my dad was visiting family in Argentina (my Grandfather was in Canada). Me and my siblings took it upon ourselves to take care of my dad's flight home, something that needed to be done as soon as possible as it is...
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#1432539
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When I attempted to book a flight online, I saw that ExploreTrip was offering a fare lower than the competitors. I then attempted to book the flight, and, after I had entered the information of every passenger and the credit card, I was notified of an "error"- that the...
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2.0
I didn't like
  • Unauthorized charge
  • Deceit
#1394025
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Booked on 8/1 to return 10/16. When I went to check in I noticed my assigned seat was given away. I called and got reassigned no problem. Once I got my boarding pass resent , my flight was changed to 10/15! And NO ONE called me or emailed me to let me know my flight...
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1.0
#1382423
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Absolutely horrid business. Reserved tickets with them through Skyscanner, and received an email from them wanting a picture of my credit card, a picture of my ID, and a filled out and signed authorization form with my credit card information, address and bank...
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1.0
#1376324
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Customer service is poor and they can bother you all day with phone calls. Not worth it. They do not try to help the customer with issues and just brush it under as if it's the customer's fault. They do not care about customers, at all. It's not worth the stress and...
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1.5
I didn't like
  • Refund policy
  • Disrespectful
  • Being scammed
#1367592
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I cancelled a flight today, not only did I lose out on the full flight price of $300 but they charged me $50 on top of that for cancelling (this fee was not mentioned in the flight booking confirmation information). It was not a last minute cancellation, so they just...
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1.0
I didn't like
  • Dishonest practices
#1348335
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I had booked one way tickets for my wife and new born (4 weeks old) and a two way ticket for myself from San Francisco to Hyderabad. Due to work related issues, I had to reschedule (prepone) and when I got in touch with customer care for the same, they said it’s $375...
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1.5
I liked
  • Original ticket was affordable
I didn't like
  • Deceit
  • Customer service
#1334340
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Contact ExploreTrip

Mailing Address:
ExploreTrip
4000 East Third Ave Ste 650
Foster City, CA 94404
USA
Phone:
(866) 855-3984
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ExploreTrip Products and Services

I logged into United.com and for some reason the site directed me to this Exploretrip. They charge me $1,129.20 roundtrip for 3 adults which I'm ok with the cost but then the 2nd day I was sent another confirmation with a charge of $859.20. On top of all, they wanted...
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Anonymous
FaitAccompli

I booked an international round-trip flight through ExploreTrip for $684. The next day I was sent an email asking for a copy of the front of my credit card (an Amex, so the se...

#1279008
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