filters
state:
Show
city:
Show
product:
Show
I logged into United.com and for some reason the site directed me to this Exploretrip. They charge me $1,129.20 roundtrip for 3 adults which I'm ok with the cost but then the 2nd day I was sent another confirmation with a charge of $859.20. On top of all, they wanted...
Read more
Anonymous
FaitAccompli

I booked an international round-trip flight through ExploreTrip for $684. The next day I was sent an email asking for a copy of the front of my credit card (an Amex, so the se...

#1279008
Reply to reviews
Exploretrip - They are the worst!!
In December 2017 I bought an airfare for 613.79, but some days later I had to cancel it; they applied a penalty for $375 and gave me a credit for the difference to buy a new ticket under this conditions: for same passenger, same routing and same airline. If I don't use...
Read more
1.0
I didn't like
  • Still terrible
  • Being scammed
  • Refund policy
#1263633
Reply to reviews
DO NOT DO BUSINESS WITH EXPLORETRIP. I booked 6 tickets to Lima Peru on a Wednesday for $625 each ticket. I get an email confirmation from them immediately. But 2 days later on Friday evening I get another email from ExploreTrip saying I in fact don’t have the...
Read more
Anonymous
Rosario Robles

Based on recent experience with them (5/22/2018 - 5/24/2018), I needed to call them to follow-up on my booking only to be told that there is a problem with the airline and tha...

1.0
#1237896
Reply to reviews
“Do Not book with Explore Trip. The worst service i haved faced ever in my entire experience. I have booked a flight ticket which shows free of cancellation, and i called a representative and asked him i am trying to book so and so flight , can i cancel it any time ?...
Read more
#1236181
Reply to reviews
We recently booked a flight through ExploreTrip from NYC to Sao Paulo in Brazil. They confirmed the flight, so we went ahead and booked other flights inside Brazil. The next morning, ExploreTrip sends us an email saying that they need the following documents in the...
Read more
#1220904
Reply to reviews
Simple, boiler room operation, no oversight, lying and scamming. Extremely incompetent and I submit all the extra charges are going into their own pockets. Fraud by deception. 20 hours on the phone, continuously. Days later still no plane tickets after flight was...
Read more
1.6
I didn't like
  • Worst travel related experience in my life
#1218125
Reply to reviews
I have my experience below, this is an email I sent to their "escalation department" because they told me they don't have managers. "I am emailing you due to a customer service representative discussing with me in a non-professional manner my issue with my insurance...
Read more
1.5
I liked
  • Price
I didn't like
  • Lack of information
  • Disrespectful
  • Poor customer service
#1216877
Reply to reviews
I tried booking a flight with this company last night and they sent me an email telling me my card was declined so I rang customer care to try book it again as I thought maybe I entered my card details wrong. A man called Alam answered and I gave my card details again...
Read more
1.0
I didn't like
  • Will never use
#1201321
Reply to reviews
I am a disappointed customer because I found out this company is full of lies and cheatings. In the middle of 2017, I booked a ticket to some other country. For all kinds of reasons, I had to reschedule my ticket. At the beginning, they told me there is a 12-month...
Read more
1.0
I didn't like
  • Lied to me
  • Service
  • Customer service
#1172305
Reply to reviews

Contact Exploretrip

Mailing Address:
ExploreTrip
4000 East Third Ave Ste 650
Foster City, CA 94404
USA
Phone:
(866) 855-3984
More

Exploretrip Products and Services

My boyfriend was trying to book a flight through them and did so. He then wanted to cancel the flight and made me call to cancel. We booked the flight 16 hours beforehand and was told I would be charged $50 to cancel and had to agree to an email to do so. My young and...
Read more
1.0
Guilford, Vermont
#1154818
Reply to reviews