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Booked on 8/1 to return 10/16. When I went to check in I noticed my assigned seat was given away. I called and got reassigned no problem. Once I got my boarding pass resent , my flight was changed to 10/15! And NO ONE called me or emailed me to let me know my flight...
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1.0
#1382423
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Absolutely horrid business. Reserved tickets with them through Skyscanner, and received an email from them wanting a picture of my credit card, a picture of my ID, and a filled out and signed authorization form with my credit card information, address and bank...
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1.0
#1376324
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Customer service is poor and they can bother you all day with phone calls. Not worth it. They do not try to help the customer with issues and just brush it under as if it's the customer's fault. They do not care about customers, at all. It's not worth the stress and...
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1.5
I didn't like
  • Being scammed
  • Disrespectful
  • Refund policy
#1367592
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I cancelled a flight today, not only did I lose out on the full flight price of $300 but they charged me $50 on top of that for cancelling (this fee was not mentioned in the flight booking confirmation information). It was not a last minute cancellation, so they just...
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1.0
I didn't like
  • Dishonest practices
#1348335
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I had booked one way tickets for my wife and new born (4 weeks old) and a two way ticket for myself from San Francisco to Hyderabad. Due to work related issues, I had to reschedule (prepone) and when I got in touch with customer care for the same, they said it’s $375...
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1.5
I liked
  • Original ticket was affordable
I didn't like
  • Customer service
  • Deceit
#1334340
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I logged into United.com and for some reason the site directed me to this Exploretrip. They charge me $1,129.20 roundtrip for 3 adults which I'm ok with the cost but then the 2nd day I was sent another confirmation with a charge of $859.20. On top of all, they wanted...
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Anonymous
FaitAccompli

I booked an international round-trip flight through ExploreTrip for $684. The next day I was sent an email asking for a copy of the front of my credit card (an Amex, so the se...

#1279008
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Exploretrip - They are the worst!!
In December 2017 I bought an airfare for 613.79, but some days later I had to cancel it; they applied a penalty for $375 and gave me a credit for the difference to buy a new ticket under this conditions: for same passenger, same routing and same airline. If I don't use...
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1.0
I didn't like
  • Deceit
  • Double charged
  • Being scammed
#1263633
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DO NOT DO BUSINESS WITH EXPLORETRIP. I booked 6 tickets to Lima Peru on a Wednesday for $625 each ticket. I get an email confirmation from them immediately. But 2 days later on Friday evening I get another email from ExploreTrip saying I in fact don’t have the...
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Anonymous
SMFlyer

same experience .. They should be banned.. tried to rip me off by selling tickets at 650 and then increasing to 1100

Anonymous
Rosario Robles

Based on recent experience with them (5/22/2018 - 5/24/2018), I needed to call them to follow-up on my booking only to be told that there is a problem with the airline and tha...

1.0
#1237896
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“Do Not book with Explore Trip. The worst service i haved faced ever in my entire experience. I have booked a flight ticket which shows free of cancellation, and i called a representative and asked him i am trying to book so and so flight , can i cancel it any time ?...
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#1236181
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We recently booked a flight through ExploreTrip from NYC to Sao Paulo in Brazil. They confirmed the flight, so we went ahead and booked other flights inside Brazil. The next morning, ExploreTrip sends us an email saying that they need the following documents in the...
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#1220904
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