I have the same concern when i book explore trip from BOI to SF, but I glad I did it.After reading all the reviews, I went ahead and book the flight for me and my wife, as its the cheapest flight in town. I was afraid at first its a scam as there wasn't any e-ticket number.
But merely, less than an hours, the reply of confirmation and e-ticket number was sent to my email. Everything work fine.Would definitely recommend this business to all.Especially i was very much impressed with the customer support agent name Stephan who gave some quick answers to all my questions.
Product or Service Mentioned: Exploretrip Flight Booking.
Reason of review: Good customer service.